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CARE PLAN FOR WOOCOMMERCE SITES

WooCommerce Store Maintenance to Boost Your Business Growth

Keeping up your e-commerce store can eat up a lot of the time you can spend focusing on growing your business.

Let our WordPress experts look after your site.

Or scroll this page to learn more.

CARE PLAN FOR BUDDYBOSS

WordPress Maintenance and Management to Boost Your Business Growth

WordPress and BuddyBoss maintenance can eat up a lot of the time you should be focusing on growing your business. Our WordPress experts will look after your site.

Or schedule a call to learn more.

Packed with the features that matter most:

Plugin updates with Visual Validator

We perform WordPress core, WooCommerce, and plugin updates as they’re made available. We follow a testing process to ensure that those updates won’t have a negative impact on your site.

Our innovative Visual Validator goes the extra mile to ensure that updates won’t hurt your site.

Learn more about the Visual Validator

Security Monitoring and Malware Cleanup​

We’ll make sure your websites are always safe and secure with daily scans and take proactive measures using our arsenal of security tools.

Learn more about our security monitoring

Reliable Backups on AWS Infrastructure

If the unthinkable happens, we’ve got you covered. Our daily off-site backups make sure your site will be up and running before anyone even noticed it was down.

Learn more about our backup process

WooCare plugin

Our WooCommerce maintenance dashboard plugin gives you complete visibility on all the day-to-day maintenance we perform to keep your sites running like a well-oiled machine. You can easily view and check activities on your site’s dashboard!

 

One Plan for each stage of your Business

Your WooCommerce-powered shop and website needs maintenance,  care and security. We’re here to help!

Monthly

Yearly

  • rocket-startup-plan

    Startup

    $ FREE / LIFETIME
    • Access to the WooLauncher Community We will perform regular updates for the WordPress Core, Plugins, and Theme via our automated system. However, we will roll back immediately if any challenge appears. We do an automatic and a human visual inspection after every new update to ensure it was safe. If an update needs to be put on hold because a plugin developer needs to release a hotfix, we will inform you of the reason.
    • Access to FREE Community Courses We have a monitoring system that will let you know if your site is down and let us take action to get it up and running again.
    • Access to FREE Community Workshops If you want to measure your website performance, top pages, visitors demographics and behaviours, our team can set up Google Analytics on your site.
    • Access to FREE Master Classes Your backups are securely saved on Amazon S3 infrastructure. Backups are daily and available for 365 days and ready for 1-click restoration on demand at anytime. (Whenever you need them)
    • Unlimited Access to Members Directory MalCare Scanner performs security scanning and checks any file change on your website. That is how it immediately knows when some suspicious files are added.
    • Unlimited Networking with Members A very detailed document of the activities that our team have done on your site this month: updates, patches, fixes, etc.
    • Unlimited Access to Discussions and Forums The firewall is automatically enabled once you install the plugin on your website. Not just that, the plugin identifies malicious traffic and automatically. prevents it from accessing your website.
    • Exclusive Discounts and Partners Offers

    For You, if you are just getting started.

    Popular
    spaceship

    Flagship

    $ 39 / mo
    • All Startup Features +
    • Access to Premium Courses
    • Access to Exclusive Events
    • 30 minutes onboarding call with our team One of our team members will jump on a Zoom call with you to onboard you to your membership and get access to the benefits.

    • Access to Premium Plugins for x 1 site:
    • Access to Perfmatters Plugin Permatters.io is a WordPress plugin created to enhance your website speed removing any assets not required on page load, increasing the speed of your WooCommerce store.
    • Access to WP Rocket Plugin
    • Access to Virusdie Security Pro
    • Access to WP Vivid Backup Pro
    • Access to WP Vivid Staging Pro
    • Acccess to Premium AffiliateWP

     Your Site Stable and Fully Secured.

    MORE VALUE
    spaceship

    Flagship

    $ 99 / mo
    • All Startup Features +
    • Access to Premium Courses
    • Access to Exclusive Events
    • 30 minutes onboarding call with our team One of our team members will jump on a Zoom call with you to onboard you to your membership and get access to the benefits.
    • 1x Monthly Group Mentoring Call You'll get access to a Mentoring Call with Francisco Opazo with up to 6 members. You can use this time to ask question, help, ask for feedback or suggestions to improve your work or revenue. Total time for the call: 1 hour.

    • Access to Premium Plugins for x 3 sites:
    • Access to Perfmatters Plugin Permatters.io is a WordPress plugin created to enhance your website speed removing any assets not required on page load, increasing the speed of your WooCommerce store.
    • Access to WP Rocket Plugin
    • Access to Virusdie Security Pro
    • Access to WP Vivid Backup Pro
    • Access to WP Vivid Staging Pro
    • Acccess to Premium AffiliateWP

     Your Site Stable and Fully Secured.

  • rocket-startup-plan

    Startup

    $ FREE / LIFETIME
    • Access to the WooLauncher Community We will perform regular updates for the WordPress Core, Plugins, and Theme via our automated system. However, we will roll back immediately if any challenge appears. We do an automatic and a human visual inspection after every new update to ensure it was safe. If an update needs to be put on hold because a plugin developer needs to release a hotfix, we will inform you of the reason.
    • Access to FREE Community Courses We have a monitoring system that will let you know if your site is down and let us take action to get it up and running again.
    • Access to FREE Community Workshops If you want to measure your website performance, top pages, visitors demographics and behaviours, our team can set up Google Analytics on your site.
    • Access to FREE Master Classes Your backups are securely saved on Amazon S3 infrastructure. Backups are daily and available for 365 days and ready for 1-click restoration on demand at anytime. (Whenever you need them)
    • Unlimited Access to Members Directory MalCare Scanner performs security scanning and checks any file change on your website. That is how it immediately knows when some suspicious files are added.
    • Unlimited Networking with Members A very detailed document of the activities that our team have done on your site this month: updates, patches, fixes, etc.
    • Unlimited Access to Discussions and Forums The firewall is automatically enabled once you install the plugin on your website. Not just that, the plugin identifies malicious traffic and automatically. prevents it from accessing your website.
    • Exclusive Discounts and Partners Offers

    For You, if you are just getting started.

    Popular
    spaceship

    Flagship

    $ 349 / mo
    • All Startup Features +
    • Access to Premium Courses
    • Access to Exclusive Events
    • 30 minutes onboarding call with our team One of our team members will jump on a Zoom call with you to onboard you to your membership and get access to the benefits.

    • Access to Premium Plugins for x 1 site:
    • Access to Perfmatters Plugin Permatters.io is a WordPress plugin created to enhance your website speed removing any assets not required on page load, increasing the speed of your WooCommerce store.
    • Access to WP Rocket Plugin
    • Access to Virusdie Security Pro
    • Access to WP Vivid Backup Pro
    • Access to WP Vivid Staging Pro
    • Acccess to Premium AffiliateWP

     Your Site Stable and Fully Secured.

    MORE VALUE
    spaceship

    Flagship

    $ 790 / mo
    • All Startup Features +
    • Access to Premium Courses
    • Access to Exclusive Events
    • 30 minutes onboarding call with our team One of our team members will jump on a Zoom call with you to onboard you to your membership and get access to the benefits.
    • 1x Monthly Group Mentoring Call You'll get access to a Mentoring Call with Francisco Opazo with up to 6 members. You can use this time to ask question, help, ask for feedback or suggestions to improve your work or revenue. Total time for the call: 1 hour.

    • Access to Premium Plugins for x 3 sites:
    • Access to Perfmatters Plugin Permatters.io is a WordPress plugin created to enhance your website speed removing any assets not required on page load, increasing the speed of your WooCommerce store.
    • Access to WP Rocket Plugin
    • Access to Virusdie Security Pro
    • Access to WP Vivid Backup Pro
    • Access to WP Vivid Staging Pro
    • Acccess to Premium AffiliateWP

     Your Site Stable and Fully Secured.

FREQUENTLY ASKED QUESTIONS

WooCommerce Store Maintenance Plans Questions

How do I get support if I need help?

For customers who have an active BuddyCare Plan subscription, we have the following support channels: 

  • Live Chat – Available during business hours 
  • Ticketing System via HelpScout – Available 24/7 
  • Support Inbox – You can contact our Support Team by sending an email to support@woolauncher.com

How do you handle WordPress core updates?

WordPress rolls out core updates in various stages and we assess what needs to be updated and when. If it is a major update, we will wait 10-14 days until the WordPress development team has worked out all the bugs to help ensure it won’t have a negative impact on your website.

Do you have a refund policy?

Yes. We offer a 14-day money-back guarantee, no questions asked. If our team previously installed any premium plugins on your site, those plugins will be removed.

How do you keep my site safe?

We perform daily security scans to ensure your site is safe. If any malware is detected, it will be removed and we’ll let you know about it. The WordPress core and plugin updates also protect your website by keeping your software on the latest version. 

Your website is constantly being monitored with WordPress security alerts and if there is any vulnerable plugin on your website, it will be updated as soon as a patch is available. Malcare , one of the security tools we use, automatically blocks malicious traffic with real-time protection.

How do you manage BuddyBoss updates?

BuddyBoss is a powerful and beautiful community software, but at the same time, it is complex — mostly because of its support for multiple integrations. 

So every time that there is an update on the BuddyBoss Theme, BuddyBoss Platform, BuddyBoss Platform Pro, or the BuddyBoss App plugin, we generate our own internal testing environments (staging sites) where we apply the updates and run quality assurance tests. 

The quality assurance process includes: 

  • Visual Inspection: We test all BuddyBoss Platform components visually to see if anything has affected the platform’s stability and performance 
  • Back-end Review: We review all components from the BuddyBoss Platform to ensure that all functionalities run smoothly with no issues 
  • Server Health Check: We analyze the impact of the new updates on the server’s performance (PHP, databases, security mod, etc.) 

Once we have completed the quality assurance process successfully, we perform the same process on your server/website.

Do you provide emergency support?

Yes, we do! 

If you are subscribed to our Flagship or Explorer plan then you can get emergency support from our team just in case your site is fully down or maybe you are unable to login to your WordPress administration anymore. 

Keep calm, send us a ticket and we will take care of your issue and get your site up and running as soon as possible. 

Please note that our Startup plan has NO emergency support. If you would like to upgrade your plan, you may get in touch with us by sending an email to support@woolauncher.com

Do you need to install any plugins on the site?

Yes, we’ll install a BuddyCare plugin on each site. This will allow you to have full visibility on the updates, backups, and security scans we perform on your website.

How do you handle WordPress core updates?

WordPress rolls out core updates in various stages and we assess what needs to be updated and when. If it is a major update, we will wait 10-14 days until the WordPress development team has worked out all the bugs to help ensure it won’t have a negative impact on your website.

Can I keep my current plugins?

Yes. You can keep your currently installed plugins. If you have any questions regarding the licensing of these plugins or any updates along the way, you may contact our team via email.

What is Visual Validator and how does it work?

Visual Validator is our own tool that uses visual regression to ensure plugin updates don’t cause visual problems on your site. 

How it works:  

  1. Visual Validator takes screenshots of up to 20 pages of your site. 
  2. Updates are applied 
  3. Visual Validator takes new screenshots and compares them to see if anything looks different 
  4. If changes are detected, our happiness engineer is alerted and will resolve the issue 

Our update process lets you pick and choose which updates to run. So if needed, we can exclude problematic updates from the process. You also have to ability to choose specific pages for Visual Validator to check.

Still have questions?

We’d love to chat about your business and answer any questions you have.